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Buyer - Kelly - 21.01.18

I am definitely happy with home itself and the communication with Ferriers, they were a lot better and easier to deal with than our solicitors. Only things that could have been better was if they spoke to the solicitors more, our solicitors phoned to say we could pick the keys up from Ferriers and when we went to Ferriers the sellers hadn’t even moved out yet so we had to go home and wait for Ferriers to finally phone us and say they had dropped the keys off. I didn’t like that Ferriers didn’t check the home after the sellers had left as we said it was no problem to leave the wardrobes but they left loads of paint cans under the stairs and rubbish behind the house so it was a bit of a disappointment as well as finding leaks here and there, could have at least had a letter explaining about some things but we went in blind. Overall Ferriers was pretty good though

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